Help center
Here, you'll find answers to frequently asked questions and resources to assist you in navigating our platform and services. If you can't find what you're looking for, feel free to reach out to our support team for further assistance.
How it works
As easy as it seems
Choose projects from our marketplace
Pick from a variety of carbon offset projects that match your interests and values.
Calculate your footprint
Easily assess your carbon footprint with our simple tools for accurate offsetting.
Buy carbon credits
Purchase carbon credits directly from our platform, with credit card or bank transfer.
Offset your emissions
Retire your purchased credits to effectively offset your carbon emissions and support environmental initiatives.
Track your progress
Keep tabs on your carbon offsetting journey and environmental impact through our user-friendly dashboard.
Support
Frequently asked questions
Everything you need to know about Carboful and our processes.
How do I purchase carbon credits through Carboful?
To purchase carbon offsets through Carboful, simply browse our marketplace, select the desired projects, and complete the transaction securely online.
What types of carbon offset projects does Carboful offer?
Carboful offers a variety of carbon offset projects, like avoidance and removal, renewable energy, reforestation, and methane capture, to suit different environmental interests and goals.
Can Carboful provide guidance on selecting the right carbon offset projects for my business?
Yes, our experienced team provides personalized guidance to help businesses select the most suitable carbon offset projects based on their industry, values, and environmental impact goals.
How do I calculate my company's carbon footprint?
You can calculate your company's carbon footprint using our easy-to-use carbon footprint calculator tool, which factors in emissions from various sources such as energy consumption, transportation, and waste generation. Contact us for access.
How does Carboful handle billing for carbon offset purchases?
Carboful offers simple billing options, allowing customers to pay for carbon offset purchases conveniently by credit card or invoice. We prioritize clarity and transparency, providing detailed invoices and receipts for all transactions.
Still have questions?
Can’t find the answer you’re looking for? Please talk to our friendly team.
How can we help you?
Whether you're seeking insights into carbon solutions, exploring our services, or have inquiries about our platform, our team is here to help you.